Frequently Asked Questions

Due to stage 4 restrictions in Melbourne, we are currently offering virtual group classes and personal training sessions.

Please contact us at info@authentichealthstudio.com.au for more information.

Train, tram and bus are all available public transport options.
Train – Catch the Craigieburn line to Essendon Station (250m from gym)
Tram – Catch the 59 tram to stop 41-Fletcher St/Napier St (50m from gym)
Bus – Catch the 477 bus to Essendon Station/Russell St (250m from gym)

Yes there is a free 2 hour parking lot available directly across from the gym, as well as street parking.

We currently have one shower available. Please let our trainers know in advance if you wish you to use the shower so we can ensure it is available.

We do not currently have lockers available so suggest that you do not bring any valuables with you.
No, we are an appointment only facility.

You definitely can! Should you wish to put your contract on hold, you may do so for a minimum of one week and a maximum of eight weeks per year. All requests to place your contract on hold must be received via email.

We require 24 hours notice to cancel a personal training or semi-private personal training session or you may be charged unless a medical certificate can be produced.
We require at least 2 hours notice to cancel your spot in a group class or you may be charged unless a medical certificate can be produced.

Yes. Four weeks notice is required to cancel any membership.

We are open! As per the Victorian Government Guidelines, we can accommodate 1 or 2 people with a personal trainer for outdoor training only.